The unit was very clean and fairly comfortable, but we had several issues. The unit was described as having air conditioning; in actuality, only the two bedrooms had air conditioning. The living room had a ceiling fan with a regulator switch; however, even the lowest setting was extremely fast and made it uncomfortable to stay in the room too long. The coffee maker did not work. The door lock was not explained to us, and we had to have the manager come out and show us how to lock is (you have to raise the handle first). The second bedroom did not have an en suite toilet, and the one in the hallway was extremely small. There was not view at all, you just looked out over some bushes. The driveway was very short and steep, and you could not park more than one car there. Bathrooms need maintenance: change out the mixing valve in the main bedroom, and fix the drainage problem (standing water) in the second one.
1. The air conditioner in the small bedroom weeped a steady stream of condensate on the bed. It was repaired and mattress replaced but the next day it did the same thing. Not good maintenance. Once is understandable but twice?
2. The electric to the villa failed completely while we were at dinner. Maintenance responded quickly. Yea. The covers on the breaker boxes were missing on our villa as well as the next door unit. Could be a safety issue if kids should mess around over there.
3. The irrigation system uses recycled water. That is good but the water smells poopie and the smell comes into the house biggly. Not really a pleasant smell. This is a known problem and should be easy to correct.
4. There is no curtain or door between the bathroom and the bedroom which is a minor discomfort.
Other than that, the location is great, villa roomy, beds comfortable when not wet, the beach is terrific and it is really close to a supermarket with great bread. We had a good time overall but they could pick up their game a bit. I know this might be the island lifestyle but still it was expensive.
I was so impressed with how friendly and helpful everyone was.
The condo was everything we needed, we especially enjoyed the outdoor living area. The staff were very helpful and friendly. The location was also good, easy to get around and only a short drive to downtown. We would definitely recommend staying at this resort.