I have sent numerous emails related to this stay.
This rental was not as advertised. It has no microwave, washer or dryer. The dish washer didn't work. The only small appliance was a blender. The kitchen faucet is about to fall off. The refrigerator was leaking so we had to cleanup water multiple times a day. The entire unit had low water pressure. The master bath had an inch of water standing after each shower. The TV is probably 20 years old and only had a few channels. The bedrooms have no overhead lighting. One bedroom had three lamps but only 1 bulb. The other bedroom only had one lamp. The entire rental needs to be updated. We never received a parking permit or pool wristbands even though we asked multiple times. We also never had wifi even after speaking with the office. We had to kill multiple roaches. The 'direct access' was not direct. Left a very bad impression of VRBO.
Decided not to stay after discovering the deplorable condition of the apartment.
My video review is here. https://youtu.be/_SjdFGubHpc
Location was great. A couple of things would have made stay better such as WiFi as advertised, light bulbs in the lamps for night reading and toilet paper. Sounds silly but we didn’t even get a full roll. We called the help number but didn’t get any follow up service. I also left feedback on the guest app when asked how stay was going, but no response made. I love surf Side 2. I’ve stayed in several units. This one has been the 1st to disappoint. .
The microwave wasn't not working. There was only one small older Television. We were missing our parking passes and pool wrist bands. The place is spacious but the beds are very hard. The stay was decent and we made the best of it. Property Managers were attentive and polite but the unit needs updating.
Master BR shower handle was broke kept falling, 2 BD bedroom shower missing shower head, microwave had note that it did not wor, several other maintenance issues. Called management, claimed they were supposed to of had fixed. Was told maintenance was coming never showed up. I was offered an extra night free of charge and did accept. Positives that access to beach, patio allowed easy access to pool and cooking area, additional parking was available, was allowed to use extra storage for jet ski.